Routing
Who gets your request, and why
Outside providers compete with firms connected to Quotuno's founders. This page is the rule that makes that fair. It is enforced in code, with no manual override.
The pool
Every active provider listed in the request’s service category. Nothing else qualifies a firm in or out at this stage.
Capacity first
Providers already at the weekly capacity they set for themselves are set aside. Nobody is buried under requests they cannot answer.
One open request per customer
A provider that already has an open request from the same customer is set aside, so a single buyer is not routed to the same firm twice over.
Rotation decides the order
The remaining providers are ordered by fewest invitations in the last 30 days, round-robin. Ties are broken at random.
The first three are invited
Firms connected to Quotuno’s founders are flagged in our database and receive no preference and no penalty. Placement cannot be bought, at any price.
What we log
Every routing decision is written to an event log with the full candidate list, each provider's recent invitation count, and the tier the decision fell into. Providers can ask for their own invitation count and their win rate against the field, and we will send it.
What would change this
If we ever change the rule (a new tie-breaker, a quality signal, a paid tier) we will publish the change here before it takes effect. A routing rule that moves quietly is not a rule.